98prk Privacy Policy — How We Handle Your Personal Data

1Introduction and Scope

This Privacy Policy applies to all users of the 98prk website and associated gaming services available at 98prk.onl, including registered account holders and visitors who browse the platform without registering. It explains how 98prk ("we", "us", "the platform") collects, processes, stores and protects personal information in connection with the operation of our online gaming services — Sports Betting, Live Casino, Slots, Bingo, the VIP programme and all related account and payment functions.

The platform operates primarily for users based in Pakistan. All PKR transactions are processed through Pakistani payment channels including JazzCash, Easypaisa, Raast and bank transfer. The personal data collected and processed by 98prk is handled in connection with these operations.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming page, both of which form part of the overall agreement between you and 98prk.

2Information We Collect

98prk collects personal information in several ways — directly from you during registration and account activity, automatically through your use of the platform, and from third-party verification and payment service providers where this is necessary for account operation.

Information you provide directly:

• Full legal name, date of birth and gender as provided at registration.
• Residential address and city in Pakistan.
• Mobile phone number and email address used for account contact and security.
• Identity verification documents — such as a National Identity Card (CNIC) — submitted during the verification process.
• Payment method details including mobile wallet account numbers (JazzCash, Easypaisa), bank account information or card details used for PKR deposits and withdrawals.
• Communications you send to the support team through the account dashboard.

Information collected automatically:

• IP address, device type, operating system and browser type at the time of each platform session.
• Session activity data including pages visited, games accessed, bets placed and time spent on different platform sections.
• Login timestamps, session duration and account activity logs.
• Cookie and similar tracking technology data as described in Section 7.

Information from third parties:

• Identity verification results from third-party verification service providers used to confirm your identity and age during account review.
• Transaction confirmation data from payment processors including JazzCash, Easypaisa and banking infrastructure to confirm deposit and withdrawal processing.
• Fraud and risk screening results from third-party screening services used for anti-money laundering compliance.

3How We Use Your Information

98prk uses the personal information collected to operate the platform, comply with legal obligations and provide a safe, functional gaming experience for Pakistani users. Specifically, we use your information for the following purposes:

Purpose	Information Used	Legal Basis
Account registration and maintenance	Name, DOB, contact details, CNIC	Contract performance
Processing PKR deposits and withdrawals	Payment method details, transaction records	Contract performance
Identity and age verification	CNIC, name, date of birth	Legal obligation
Anti-money laundering checks	Name, address, transaction history	Legal obligation
Responsible gaming tool operation	Account activity, session data, deposit history	Legitimate interest
Platform security and fraud prevention	IP address, device data, login history	Legitimate interest
Customer support	Account details, support communications	Contract performance
Platform performance and analytics	Session activity, device and browser data	Legitimate interest
Promotional communications (opted-in)	Email, mobile number	Consent

98prk does not use your personal information for automated decision-making that produces legal or similarly significant effects without a human review process being available.

4Sharing Your Information

98prk does not sell, rent or trade your personal information to third parties. We share your data only in the following specific circumstances and with appropriate safeguards in place:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum information necessary to process your PKR deposits and withdrawal requests. These providers operate under their own privacy and security frameworks.
• Identity verification providers: Third-party verification services may receive your name, date of birth and identity document details when account verification is required. These providers are contractually restricted in how they may use the information shared with them.
• Fraud and AML screening services: Anti-money laundering and fraud prevention providers may process certain account and transaction data for risk assessment purposes as required by our compliance obligations.
• Technical platform providers: Infrastructure, hosting and analytics service providers may process technical data in the course of delivering the platform's core functionality. Data shared with these providers is subject to appropriate contractual data protection obligations.
• Legal and regulatory disclosure: 98prk may disclose personal information where required to do so by applicable law, a court order or a lawful request from a competent regulatory or law enforcement authority.

5Payment Data and PKR Transaction Security

Because all 98prk transactions are conducted in Pakistani Rupees through local payment channels, payment security is particularly important for our users. Here is how we approach the protection of payment-related information:

• Full JazzCash and Easypaisa wallet credentials are never stored on 98prk servers. Transaction processing is handled through the payment providers' own secure APIs.
• Bank account details submitted for Raast or bank transfer withdrawals are stored in encrypted form and accessed only when processing a withdrawal request.
• PKR card details, where used, are handled through payment processing infrastructure and are not retained on platform servers in unencrypted form.
• Withdrawal requests are subject to identity confirmation against the account's registered details before processing, reducing the risk of unauthorised withdrawal.
• Transaction histories are retained as part of your account record for the period required by our operational and compliance obligations.

If you suspect any unauthorised transaction on your 98prk account, contact platform support immediately through the contact channel in your account dashboard. Prompt reporting of suspected unauthorised activity is important for minimising any impact.

6Data Retention

98prk retains personal data for as long as is necessary for the purposes for which it was collected, and for as long as required to meet our legal and operational obligations. The following general retention periods apply:

• Active account data: Retained for the lifetime of your registered account and for a period following account closure as required for legal compliance and dispute resolution.
• Transaction records: Financial transaction records are retained for the period required by applicable anti-money laundering and financial record-keeping obligations, which is typically a minimum of five years from the date of the transaction.
• Identity verification documents: Copies of identity documents submitted for verification are retained for the period required by our compliance obligations and are then securely deleted.
• Support communications: Records of support interactions are retained for a reasonable period to support dispute resolution and service quality review.
• Session and technical logs: Technical session logs used for security and fraud prevention are retained for a limited period appropriate to those purposes.

When personal data is no longer required, it is securely deleted or anonymised in a manner that prevents it from being linked back to an individual.

7Cookies and Tracking Technologies

98prk uses cookies and similar browser-based technologies on the platform. Cookies are small text files placed on your device when you visit the platform. They help us maintain your session, remember your preferences and understand how the platform is being used.

The cookies used on 98prk fall into the following categories:

• Essential cookies: Required for the platform to function — including session management, keeping you logged in and maintaining your bet slip. These cannot be disabled without preventing core platform functions from working.
• Functional cookies: Remember your preferences such as language settings and responsible gaming tool configurations. Disabling these cookies may affect your experience but will not prevent basic access.
• Analytics cookies: Used to understand how players navigate and use the platform — which sections are most visited, how long sessions last, where users encounter issues. This data is aggregated and does not identify individual users.
• Security cookies: Support fraud prevention and account security functions by helping identify unusual session activity or access patterns.

You can manage cookie settings through your browser's privacy controls. Please note that disabling essential cookies will affect your ability to use the platform normally. For mobile browser users on Android and iOS, cookie management settings are available within your browser's application settings.

8Responsible Gaming and Data

Some of the personal data collected by 98prk is used specifically to support responsible gaming functions. Session duration data, deposit history, betting activity patterns and self-exclusion status are all used to operate the responsible gaming tools available to registered players — including deposit limit enforcement, session time reminders, reality checks and self-exclusion management.

This use of your data is in your interest and is considered a legitimate purpose under our data processing obligations. Self-exclusion records in particular must be retained and actively enforced, which means that a request to delete all personal data cannot be applied to self-exclusion records while an active exclusion period is in place.

For full details on the responsible gaming tools available to you on 98prk, please visit the Responsible Gaming page.

9Account Security and Your Responsibilities

While 98prk takes significant measures to protect your personal data and account, the security of your login credentials is a shared responsibility. You are responsible for:

• Keeping your 98prk username and password confidential and not sharing them with anyone else.
• Choosing a strong, unique password for your 98prk account that is not reused across other platforms.
• Logging out of your account when using shared or public devices.
• Contacting platform support immediately if you believe your account credentials have been compromised or that unauthorised access has occurred.

98prk will never ask you to share your full password through email, live chat or any other support channel. Any communication purporting to be from 98prk that requests your full password should be treated as suspicious and reported to the support team.

10Children and Age Restriction

98prk is strictly an adults-only platform. No person under the age of 18 is permitted to register or use any part of the platform. We do not knowingly collect personal information from anyone under 18 years of age. If we become aware that a registered user is under 18, the account will be suspended immediately and any personal data associated with the account will be handled in accordance with our data retention and deletion obligations applicable to that circumstance.

If you are a parent or guardian and believe that someone under 18 in your household has registered on 98prk, please contact support through the dashboard immediately.

11Updates to This Privacy Policy

98prk may update this Privacy Policy from time to time to reflect changes in our data practices, operational requirements or applicable legal obligations. When material changes are made, we will make reasonable efforts to notify registered users through the platform. The date at the top of this page reflects when the policy was most recently updated.

Your continued use of the 98prk platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your information is handled.

12Contact for Privacy Matters

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please use the support contact channel available within your 98prk account dashboard. Our support team handles privacy-related queries and will direct them to the appropriate team for resolution.

For responsible gaming support tools and queries, please refer to the Responsible Gaming page. For the platform's general usage rules, please refer to the Terms and Conditions.